Company Info

In an effort to streamline operations and increase industry knowledge, in August of 2010, Sunrise Technology Group, Inc. was divided into two separate corporate entities. What was created was SunrisePOS, Inc. and Sunrise Technical Services, Inc. Together, along with our parent company MMG, Inc. – we are able to offer our customers the software, hardware, turn-key solutions and professional services that you have come to know through Sunrise Technology Group, Inc. over the past decade and so much more.

We work with a range of businesses, spanning from small – to – medium size businesses with one location, to multiple chain stores and franchises. Please feel free to visit our customers page and our press page to see some of our customers in the news.

No business is too small or large. Franchises welcome.

The products and solutions that SunrisePOS, Inc. offers combined with the Professional Services that Sunrise Technical Services, Inc. offers help businesses streamline operations and allow companies to expand and broaden their scope of competition, ultimately increasing the company’s efficiency, visibility, and profits.

About SunrisePOS, Inc.

SunrisePOS, Inc. is a FULL SERVICE technology firm that specializes in all aspects of restaurant and retail point of Sale (POS) Systems, Credit Card Merchant Services, CCTV-DVR Camera Surveillance Systems, Alarm and Access Control Solutions, Digital Signage Solutions, Computerized Menu Boards, Wireless and Mobile POS Systems – Hardwired and Wireless Networking Including WiFi HOTSPOTS and Mesh Wireless Networks and much more.

Some of our software partners include:

• Aldelo for Restaurants
• Microsoft Dynamics Retail Management Systems

SunrisePOS, Inc. also has developed our own line of Commercial Grade SunrisePOS Branded hardware and peripherals with which includes: All in One POS Touch Computers, Thermal and Impact Printers, Wireless Bluetooth Paired Devices (No more running CAT5 cable to your Remote Printers), Cash Drawers, Wireless Order Entry POS Units, Text over Video Insert Devices and much more.. LEARN MORE!

www.sunrisetechnical.com

 

About Sunrise Technical Services, Inc.

STSI is the service arm for SunrisePOS, Inc. (Similar to Best Buy’s Internal – “Geek Squad”)

STSI performs professional services such as:

• On-site and remote assisted installation services
• Networking services of all scopes and ranges – Including Wireless and Hardwired Network System configuration
• On-Site and Remote Assisted Software and System Training
• 24/7 on-site and remote assisted technical support services
• System Staging, Large System Role-out Services, Fulfillment Services and much more

We invite you to come by our show room any time for an in-depth demonstration of our products and services. We would be glad to show you how our solutions can make your business run more efficiently and give you the visibility of your operation you need to have to be secure and successful.

CLICK HERE TO MAP OUR LOCATION

TERMS AND CONDITIONS OF SALE

1. Terms and Conditions Controlling. These Terms and Conditions of Sale (“Terms and Conditions”) set forth the exclusive terms and conditions governing your purchase of software, computer hardware, peripherals or services (“Products”) from SunrisePOS, Inc. pursuant to the Sales Agreement / Acknowledgment (“Agreement”). Neither these Terms and Conditions, nor any term or  condition herein, may be amended, terminated, modified, rescinded or waived except by a writing signed by a duly authorized officer of SunrisePOS, Inc. All computer hardware, peripheral configurations, installations, any 3rd party product or service (non- SunrisePOS, Inc. item), and/or networking issues are solely your own responsibility unless specified in writing on a  SunrisePOS, Inc. Invoice.

2. Price and Terms of Payment. Payments should be made in U. S. Dollars only. Any tax, fee, duty, assessment, or other charges imposed or collected by any governmental or taxing authority on or measured by this transaction between you and SunrisePOS, Inc., shall be paid by you. If SunrisePOS, Inc. is required to pay any such tax, fee, duty, assessment or other charges, you shall reimburse SunrisePOS, Inc. therefore; or, in lieu of such payment, you shall provide SunrisePOS, Inc. at the time of payment with an exemption certificate or other similar document acceptable to the authority imposing such tax, fee, duty, assessment or charge. If a credit card given by any customer declines, SunrisePOS, Inc. reserves the right to default the charge to any previous credit card that is held “on-file” in association with the account. A processing decline and administrative fee may apply. SunrisePOS, Inc. requires a minimum deposit of 70% on all orders and the remaining balance to be paid upon installation. SunrisePOS, Inc. will not release software validation codes until the final invoice balance is paid. SunrisePOS, Inc. can not schedule any “services” until the initial deposit is received in our office and is cleared by accounting. Please see the operational procedures for any additional information.

3. Shipments. Partial shipment and/or transshipment shall be permitted. In case of failure of performance by you hereunder, SunrisePOS, Inc. may defer further shipments, or at its option, cancel the Agreement as to any of the Products which have not been shipped or delivered and any losses, liabilities, costs or expenses resulting from such deferral or cancellation shall be for your account. Risk of Loss, Damage or Delay: All SunrisePOS, Inc. shipments are made as freeon- board (“FOB”) Huntington Beach, CA as per, (a) SunrisePOS, Inc. shall not be liable for delay of or failure to make shipment or delivery for any cause beyond its reasonable control affecting SunrisePOS, Inc. or any other person (whether known or unknown to you) involved in the sale, manufacturing, supply, shipment or delivery of the Products; and (b) Title and risk of loss of the Products shall pass from SunrisePOS, Inc. to you at time and place of delivery, or to you, or to a carrier for transportation to you, whichever occurs first. SunrisePOS, Inc. will not be responsible for in-transit damages or losses; consequently, all such claims shall be made by you directly to the carrier.

4. Acceptance and Return Policy. (A) Software: You shall immediately inspect all software upon receipt. The software shall be deemed fully inspected and irrevocably accepted by you if you have met either of these two conditions: (1) You have obtained a “Registration Validation” code; (2) Not returned the software package within thirty (30) days from the date of delivery. Once the software is irrevocably accepted, you cannot return or exchange the software for any reason, including without limitation, any claim that the software does not conform to any specifications or representations made by SunrisePOS, Inc. and / or Software Developer. All 3rd party software, such as PcAnywhere and PC Charge, carry licenses from the original manufacturer of those software, and shipped from SunrisePOS, Inc. as “NCNR” (Non-returnable/Nonrefundable) items; for a defective NCNR product (such as, a 3rd party software disc), you must contact the manufacturer of the NCNR product to arrange an exchange for the defective product. If your purchase included an Annual Support Agreement Package (“ASC”), SunrisePOS, Inc. will replace the defective CD containing software only, within the period of your coverage. Annual support and preventative maintenance  contracts will auto-renew once the allotted time has been used or 24 hours prior to expiration date. Upon renewal, SunrisePOS, Inc. is authorized to charge the credit card that is on file unless end user submits a request in writing 30 days prior to renewal. (B) Computer Hardware and Peripherals: You acknowledge that SunrisePOS, Inc. has purchased the computer hardware and peripherals from another party (an “Original Seller” or an “Original Equipment Manufacturer” – “OEM”) for purposes of resale to you. All computer hardware and peripherals are under the Original Seller’s or the OEM warranty, if any. SunrisePOS, Inc. is not
responsible to make any arrangements for a repair to any computer hardware or peripherals. All sales of hardware/peripherals are final and any payments made to SunrisePOS, Inc. for hardware/peripherals are nonrefundable. If a Return Merchandise Authorization (RMA) is offered by the Original Seller, or the OEM, for any hardware or a peripheral device that you purchased through SunrisePOS, Inc., you may directly contact the Original Seller or OEM to arrange for the RMA. Based upon the Original Seller’s policy, as a courtesy (but not as an obligation), SunrisePOS, Inc. may choose to arrange an RMA for a certain  peripheral; if so, the RMA will be issued in accordance with the Original Seller’s RMA policy and without the burden of responsibility on SunrisePOS, Inc. for its repair, refund, or exchange. Furthermore, you acknowledge that all RMA follow-ups, returns or exchange dates, and shipping and handling charges will still be your responsibility. Regardless of the Original Seller’s RMA policy, SunrisePOS, Inc. will be under no obligation to respond to a RMA request for a peripheral; and upon its sole  discretion, may direct you to deal with the Original Seller (or OEM) to resolve your issue. If SunrisePOS, Inc. chooses to extend a courtesy of arranging a RMA for you, it will be your responsibility to comply with the terms and conditions of the RMA. No returns will be accepted without a valid RMA. If the “end user” has a valid SunrisePOS, Inc. Annual Support Contract that is in good standing at the time an RMA is needed and the “equipment” is still under the OEM warranty period, SunrisePOS, Inc. will as a courtesy process the RMA for said “end user”. If a “HOT SWAP” is available; SunrisePOS, Inc. will perform the “HOT SWAP” at the time the RMA is processed. The “end user” will still be responsible for the shipping charges associated said RMA. All returns and exchanges of peripherals are subject to inspection and acceptance by SunrisePOS, Inc. Returned merchandise must be in the original packaging, with all users manuals, warranty cards, and in a sellable condition. All RMA’s are subject to 25% restocking fee plus shipping and handling charges if the equipment is found to be damaged by the “end user”.
Merchandise in non-sellable condition, or missing components or original packaging, if accepted, will be subject to more than 25% fee if accepted at all. (c) Services: All sales of SunrisePOS, Inc. service items (including but not limited to ASC, Customization, Installation, Data Conversion, Training, etc.) are final. Payments made for services are non-refundable unless a reimbursement policy is agreed upon by “both parties. You, and not SunrisePOS, Inc., are solely responsible to ensure warranties and compatibility of all 3rd-party products; no refunds will be made for a 3rd party service or a product incompatibility.

5. WARRANTY AND NO-WARRANTY DISCLAIMER: SunrisePOS, Inc. is not required to provide any maintenance or support for the products under the Agreement, unless you have purchased an Annual Service Contract (“ASC”). All Software Annual Benefits Package Service(s) will be provided through software developer directly (if purchased). SunrisePOS, Inc. does not warrant that the products will meet your requirements or that their operation will be uninterrupted or error free. SunrisePOS, Inc. does not warranty any existing equipment. Should the products prove defective following their purchase, you and not SunrisePOS, Inc. assume the entire cost of all necessary servicing or repair. SunrisePOS, Inc. expressly disclaims all other warranties, express or implied, including without limitation, any implied warranty of title, non-infringement, fitness for a particular purpose and merchantability and any warranties arising from a course of dealing, usage, or trade practice in connection with the products or the agreement. You acknowledge and agree that you are relying on no warranties by SunrisePOS, Inc., other than those that have been expressly declared in this Agreement. For more information on the services covered in the SunrisePOS, Inc. Annual Support Contract.

6. LIMITATION OF LIABILITY: SunrisePOS, Inc. is only liability and responsibility, and your exclusive remedy, with respect to the products (or any parts thereof) will be as set out above. You agree that SunrisePOS, Inc. shall have no other liability of any kind, and expressly agree that SunrisePOS, Inc. will not be liable for indirect, special, incidental, consequential, punitive or exemplary damages, or lost profits, or loss of use of interruption of business, regardless of the form of action or theory of liability (including, without limitation, actions in contract, warranty, negligence, misrepresentation, or products liability, or form any breach of the agreement) resulting from any defect in, or use of, the products or any parts thereof (even if you have advised SunrisePOS, Inc. of the possibility of such damages). Notwithstanding the foregoing, in no event shall the total liability of SunrisePOS, Inc. for claims of any kind arising out of or related in any way to the agreement exceed the price paid to SunrisePOS, Inc. that is allocable to the products, which give rise to such claim.

7. (a) Assignment: The Agreement or any of the rights and duties there under, shall not be assigned by you without SunrisePOS, Inc.’s written consent. Subject to the foregoing, the Agreement shall inure to the benefit of the parties’ successors and assigns. (b) Severability: Should any provision of the Agreement, these Terms and Conditions, or any provision of any contract resulting there from, be determined by a court of competent jurisdiction to be invalid, such shall in no way affect the validity or  enforceability of any other provision hereof. (c) Applicable Law: The validity, construction, and performance of the Agreement are governed by the laws of the State of California, without regard to principles of conflicts of law. The parties agree that the Agreement is not subject to and shall not be interpreted by the United Nations Convention on Contracts for the International Sale of Goods. If any provision of the Agreement shall be determined to be invalid or unenforceable, the remaining provisions of the Agreement shall remain in full force and effect. (d) Dispute Resolution: Any dispute or claim arising out of or relating to the Agreement or breach thereof, or the relationship between you and SunrisePOS, Inc. shall be settled exclusively by binding arbitration in Orange County, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect. The arbitrator shall have the power to determine his or her own jurisdiction. Any award entered by the arbitrator will be final, binding and non-appeal able; judgment may be entered in accordance with an applicable law by any court of competent jurisdiction. This arbitration provision will be specifically enforceable. The arbitrator will not have the power to award equitable relief or punitive or exemplary damages.